OUR COMMITMENT

At Delthorix Casino & Resort, we are committed to promoting responsible gaming and providing a safe, supportive environment for all our guests. We believe that gambling should be an enjoyable form of entertainment, not a means of generating income or escaping problems.

Our responsible gaming program is designed to help prevent problem gambling and provide support for those who may need assistance. We train our staff to recognize signs of potential problem gambling and to provide appropriate responses and resources.

RECOGNIZING PROBLEM GAMBLING

Problem gambling can affect anyone, regardless of age, gender, or background. Being aware of the warning signs is an important first step in addressing potential issues:

• Spending more time or money on gambling than intended
• Gambling to escape problems or relieve feelings of anxiety or depression
• Lying to family members or others about gambling habits
• Neglecting work, family, or personal responsibilities due to gambling
• Borrowing money or selling possessions to fund gambling
• Attempting unsuccessfully to cut back or stop gambling
• Feeling irritable or restless when trying to reduce gambling
• Jeopardizing significant relationships or career opportunities because of gambling

RESPONSIBLE GAMING GUIDELINES

We encourage all our guests to follow these guidelines for responsible gaming:

• View gambling as entertainment, not as a way to make money
• Set time and spending limits before you begin gambling
• Take regular breaks during gambling sessions
• Balance gambling with other recreational activities
• Don't gamble when upset, stressed, or depressed
• Don't chase losses or try to win back money you've lost
• Never borrow money to gamble
• Don't gamble under the influence of alcohol or drugs

OUR RESPONSIBLE GAMING PROGRAM

Delthorix has implemented a comprehensive responsible gaming program that includes:

Staff Training

All casino staff receive training on responsible gaming awareness, how to recognize signs of problem gambling, and how to provide appropriate assistance.

Self-Exclusion Program

Guests who wish to restrict their access to gambling activities can enroll in our self-exclusion program. This allows individuals to voluntarily ban themselves from our casino for a specified period or permanently.

Voluntary Spending Limits

We offer tools that allow players to set daily, weekly, or monthly spending limits on their gambling activities.

Responsible Gaming Information

Information about responsible gaming and where to find help is prominently displayed throughout our casino and on our website.

Support for Those in Need

Our staff can provide discreet referrals to professional counseling services and support organizations for those who may need assistance.

UNDERAGE GAMBLING PREVENTION

Delthorix strictly enforces age restrictions on all gambling activities. Guests must be at least 21 years of age to enter the casino floor or participate in any gambling activity.

We implement the following measures to prevent underage gambling:

• ID verification at all casino entrances
• Regular security checks throughout the casino
• Staff training on proper age verification procedures
• Clear signage regarding age requirements

We take violations of our age restrictions very seriously and work diligently to ensure that only individuals of legal gambling age access our facilities.

RESOURCES FOR HELP

If you or someone you know may have a gambling problem, there are many resources available for support:

CONTACT OUR RESPONSIBLE GAMING COORDINATOR

If you have questions about our responsible gaming program or need assistance while at our property, please contact our Responsible Gaming Coordinator:

Phone: +1 (555) 123-4567 ext. 1234
Email: [email protected]

Our Responsible Gaming Coordinator is available to provide confidential support and information about our programs and external resources.