1. INTRODUCTION

At Delthorix Casino & Resort ("Delthorix," "we," "us," or "our"), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or stay at our property.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following personal information:

• Contact information (name, email address, phone number, mailing address)
• Identification information (date of birth, passport or ID details)
• Payment information (credit card details, billing address)
• Reservation details (arrival/departure dates, room preferences, special requests)
• Loyalty program information
• Gaming activity and preferences
• Preferences and interests related to your stay
• Employment information if you apply for a position with us

2.2 Non-Personal Information

We may also collect non-personal information about your interactions with our website and services, including:

• Browser type and version
• Operating system
• IP address
• Device information
• Pages visited and time spent on our website
• Referring website addresses

3. HOW WE COLLECT INFORMATION

We collect information through various methods, including:

• Direct interactions when you provide information to us
• Automated technologies such as cookies and similar tracking technologies
• Third parties or publicly available sources
• Security cameras in public areas of our property
• When you participate in promotions or programs
• When you visit our property and use our services

4. HOW WE USE YOUR INFORMATION

We may use the information we collect for various purposes, including:

• Processing and managing your reservations
• Providing and personalizing our services
• Processing payments
• Administering loyalty programs and promotions
• Communicating with you about your stay or our services
• Sending promotional communications
• Improving our website and services
• Maintaining security and preventing fraud
• Complying with legal obligations
• Resolving disputes and troubleshooting problems

5. DISCLOSURE OF YOUR INFORMATION

We may share your personal information with:

• Service providers who perform services on our behalf
• Business partners for co-sponsored events or promotions
• Affiliated companies within our corporate family
• Legal authorities when required by law or to protect our rights
• A buyer or successor in the event of a merger, acquisition, or similar business transaction

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

6. DATA SECURITY

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Objection to or restriction of certain processing activities
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our website. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 21. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

12. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

14. CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Delthorix Casino & Resort
Attn: Privacy Officer
123 Luxury Lane
Casino City, CC 10001
Email: [email protected]
Phone: +1 (555) 123-4567